Infinity Rehab, a therapy and rehabilitation services company offering physical therapy, occupational therapy, and speech-language therapy, received six Customer Experience Awards™ based on survey results conducted by Pinnacle Quality Insight.
This annual survey includes several categories related to the care Infinity Rehab provides. The categories include overall satisfaction, results achieved, and knowledge/skills, among the 12 categories.
Receiving a Pinnacle Customer Experience Award certificate means that a community has scored in the top 15% of the nation across a 12-month average in any of the categories below. Receiving this award is a great achievement as Pinnacle conducts over 100,000 surveys each year and works with over 1,500 clients in 47 states. The data from all of these clients is used to create the benchmark that determines the awards.
The 2021 recipients are:
Gardens at Terracina Health and Rehabilitation
Mission Healthcare at Renton
Westchester Gardens Health and Rehabilitation
Sabal Palms Health and Rehabilitation
West Hills Rehabilitation Center
“Our exceptional satisfaction results directly reflect our mission to set standards in rehabilitation using the best evidence-based interventions,” said Julianne Cooper, OT and Senior Director of Rehab at Infinity Rehab. “It speaks volumes to the amazing care our clinicians and leaders strive to provide every day despite the challenges of the last 2 years.”
Infinity Rehab is proud of their customer survey results as they continually explore ways to meet their customers’ changing and growing therapy needs.
*Results based on survey responses. Not all customers completed the survey.
About Infinity Rehab
Based in Tualatin, Oregon, Infinity Rehab provides occupational, physical, and speech therapy wherever patients call home. Through the leadership of industry-recognized therapists, Infinity Rehab serves nearly 200 skilled nursing, long-term care, home health, and assisted living and independent living communities across 18 states. Infinity Rehab is proud to be certified as a Great Place to Work for the second consecutive year.
Source : https://www.newswire.com/news/infinity-rehab-receives-six-customer-experience-awards-21646475
- Infinity Rehab
- United States